When it comes to your pond and water features, you want to enjoy them for years to come and depend on great service to maintain them. Keeping them in top shape takes skill that only an experienced professional can supply but how do you choose a pond maintenance company?
Experience - You can find pond maintenance companies just about anywhere - Google, Craigslist, your community papers - but that doesn't mean they are a good company. First of all, you want to check out what experience they have. Some companies only deal in certain aspects of water features, such as design or building, but fail to have a service team for routine checkups and repairs. Call the company directly and ask them what areas they specialize in and how long they've been doing this. Never make any commitments until you finish your research and gauge how they respond. Hesitation, avoidance of topics or vague conversation are indicators that they may not be the greatest choice for you. Most companies list their experience on their websites but conversing with them gives you a better feel for how they treat customers and how seriously they take your project.
Reputation - Do a little homework and check out their reputation. Read online reviews, check with the Better Business Bureau and even ask the company for references you can check out. Asking around, either to people you know or online, can yield a clearer picture on how that company does business and if they're up to the task of handling your pond or water feature maintenance.
License - The most important item to explore is the company's license information. If a company isn't licensed, this is a red flag that they may be inexperienced, careless or even running a scam. A company that cares about its clients and takes their work seriously will have proper business licenses and even insurance. Hiring illegitimate companies is a massive risk that can cost you big on repairs down the road.
Cost - Something to consider is the maintenance cost. Of course, you never want to spend more than you have to but you should also beware of rock bottom prices. This is often an indicator of desperation or inexperience. Find a competitive price for the area you live. You may spend a little more for a quality company but you'll know the job is done right and your systems are in safe, experienced hands.
When in doubt, follow your gut. If something seems off about a company or you had a bad experience when speaking to them, it may be time to choose another. With a little diligence and research, you'll find the best pond maintenance service for your specific needs!
To find out how Laughing Waters Pond Maintenance stacks up, give us a call at 708.586.2393 today!
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